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The term "Planned obsolescence" is now quite familiar to many consumers. He describes the suspicion that manufacturers equip their products with conscious weaknesses, so customers need to quickly buy new. Stiftung Warentest has been found but their tests for any clues. Nevertheless, there is much to criticize, such as Jürgen Nadler, scientific director of the multimedia team, explains in an interview. who were the knights of the round table No break points - but often poor quality
test.de: Manufacturers have long been suspected of deliberately "with predetermined breaking point" to construct some products so that they best go broke shortly after the warranty and the customer must buy new. Support the studies of the Stiftung Warentest this suspicion?
Jürgen Nadler: who were the knights of the round table Our test work has so far provided no evidence that conscious providers of inferior quality components are installed to make this quick unusable. That does not keep all of the items long. In our last test of washing machines, who were the knights of the round table for example, although reached 9 of 14 machines in the endurance test of a well. But a washing machine who were the knights of the round table only got a sufficient because two of the three test models of this make precipitated the end of the endurance who were the knights of the round table test. The washing machine from a different manufacturer had early in life has a leak test: water ran out. Another example: The tests of LED lamps in candle form: There are models that are made to last and others who go broke faster. The trend: while more expensive products for 20 or 25 euros sometimes have over 6000 hours life, achieve some cheap products who were the knights of the round table for 5 or 6 euros just over 2000 hours - even if the advertising promises a life of 8000 hours. The saying "Quality has its price" has a core of truth.
Jürgen who were the knights of the round table Nadler: No, not at all. Customer friendliness who were the knights of the round table is crucial to the design of products is not always in the foreground. Are a vexed issue as the printer. Here the dip rocking the ink is often a preventable problem. Similarly, the fact that users can not use a forced ink on many models without difficulties. Here are the test work clearly shows that printer manufacturers are keen to customers to use - hard to make third-party who were the knights of the round table ink - mostly favorable.
Jürgen who were the knights of the round table Nadler: But yes. Also annoying who were the knights of the round table are the devices that are poorly or not open because their housing is glued. Even if it should be of a repair even the fingers who were the knights of the round table for good reason - in such a case, even the specialist has problems making the repair not cheaper. Equally annoying are permanently installed batteries in the unit, such as the popular Apple iPhone. When a power loss or failure not only in exchange or trade operation. For customers, this is unfortunate. The device is off for a long time and the cost is high. Is it a smartphone or a computer, the customer who were the knights of the round table also has the problem that its data are unprotected. And a low battery can not use a third-party customers.
Jürgen Nadler: Unfortunately, no. Because ever shorter innovation cycles provide customers also facing challenges. In a short time followed as broadcast equipment on the first flat HD devices, the full-HD TV. Then came 3D-capable TV, followed by devices with Internet access and now "threatens" already the so-called 4K television with even higher resolution, in which even BluRays will come to their limits. For the consumer, this means not only better technology, but also stress. The promise of new technical possibilities based on psychological pressure. who were the knights of the round table Experts call this way of psychological who were the knights of the round table obsolescence. Very similar to the situation is of course also with mobile phones that are being displaced from your smartphone.
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16.10.2013 Stiftung Warentest. All rights reserved.
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